Digital Change Management

Overview

In addition to the design of digital working and living environments, digital transformation and thus the successful management of IT-related changes is one of the success factors of digitization. We are therefore researching dynamic models and processes to promote the acceptance of changes to working and living environments and to shape the digital transformation.

A large number of projects with companies are the basis for the DCM framework, which summarizes the findings of the importance of change objects, change management processes, and individual reactions to IT-related changes and thus defines a framework of action for companies on how digital change processes can be successfully designed in companies. This framework comprises a portfolio of change management strategies that analyzes the effectiveness in different contexts and makes it possible to identify the barriers to digital transformation and derive appropriate action strategies.

Cooperations

Projects & Talks​

bidt Project: Transforming Digitally

Transforming Digitally is a project funded by the Bavarian Research Institute for Digital Transformation (bidt). In cooperation with the Institute for Leadership and Organization (ILO) of the LMU and the Chair of Sociology (Technology-Labor-Society) of the FAU, we are investigating the use and design of digital innovations for organizational change. This is not just about digital transformation, but about how digital tools can support organizations in their initiation, implementation and monitoring of transformation projects. This is done, for example, through special communication platforms, digital-personalized nudges, or data-driven change monitoring. This project aims to provide well-founded answers to the associated questions at the interface of business informatics, sociology and management, and to develop recommendations for use and design on this basis.